Problem and user definition
This stage is completed against the approved scope, evidence requirements, and accountable owner.
Separate scope · written acceptance
Muzopilot Services
Custom Projects bounded by acceptance.
Define, approve, build, test, release, and accept work outside recurring platform and support obligations.
Muzopilot Services
A bounded engagement with an accountable handoff.
The deliverables, dependencies, exclusions, owners, acceptance criteria, timing, and commercial terms are documented before work begins.
Requirements and risk review
This stage is completed against the approved scope, evidence requirements, and accountable owner.
Design
This stage is completed against the approved scope, evidence requirements, and accountable owner.
Implementation
This stage is completed against the approved scope, evidence requirements, and accountable owner.
Testing
This stage is completed against the approved scope, evidence requirements, and accountable owner.
Release, acceptance, and support handoff
This stage is completed against the approved scope, evidence requirements, and accountable owner.
What this service does—and what it does not silently become.
Custom projects are separately scoped and approved. They are not included in a platform or Managed Support package unless a signed line expressly says so.
Platform access, Managed Support, third-party services, and later project work remain distinct commercial lines.
Completion requires verification and documented customer acceptance.
Private commercial terms are provided only in an approved proposal.