Muzopilot supplies the shared AI receptionist and business-phone software integration. The monthly service charge covers the Muzopilot software layer—not carrier or AI usage, and not a new general platform plan.
Essential
$249 setup + $29/month. Setup: Customer-owned Twilio and Retell connections; AI Receptionist configuration; Primary business number integration; Business hours, routing and transfers; Up to 5 initial users/extensions; Workspace Dialpad and Desktop phone setup; Initial controlled testing Service: Answer routine business questions using approved business information, apply business hours and routing rules, and connect reception with workspace Dialpad, shared Phone Book, caller context and phone history. Benefit: Give callers a consistent first response and help your team return calls with the right context. People: Up to 5 initial users/extensions in standard setup; additional configuration requires an agreed scope. Existing service; existing contracts preserved.
$349 setup + $79/month. Setup: Configure supported industry-specific intake and call categories after workflow qualification. Service: Adds supported industry-specific intake questions, call categories and agreed workflow handoffs. Each form, routing rule and connected workflow must be tested before activation. Benefit: Reduce repeated questions and direct inquiries to the team equipped to handle them. People: Users and extensions are defined in the approved setup scope; no automatic per-employee charge. Scope review and separate billing approval required; not automatically activated.
$750 setup + $199/month. Setup: Qualify and configure departmental routing and supported workflow connections. Service: Adds qualified departmental routing and connected workflow handling, with a defined allowance for ongoing configuration. Supported departments, integrations and change limits are written into the service scope. Benefit: Keep complex agency inquiries moving between departments with clear responsibility. People: Department, user and extension counts are defined in the approved scope; no automatic per-employee charge. Scope review and separate billing approval required; not automatically activated.
From $2,499 setup + from $499/month. Setup: Contract-defined multi-location implementation and supported integrations. Service: Contract-defined multi-location and integration scope; service limits, implementation, acceptance and ongoing configuration specified in writing. Benefit: Coordinate a consistent reception process across an agreed multi-location operation. People: Contract-defined locations, users, extensions and service limits. Scope review and separate billing approval required; not automatically activated.
Customer owns and pays Twilio and Retell directly. Provider usage is not included.
No automatic per-employee receptionist charges. New packages require supported workflows, approved scope and separate billing authorization. Discuss Professional, Agency Command or Enterprise through the existing contact page; the purchase button below is for Essential only.
The $249 standard setup covers primary business-number integration and up to 5 initial users/extensions, including Workspace and Desktop setup and controlled testing.
Complex multi-location or multi-number implementations may require separately agreed pricing. Service scope does not include unlimited configuration, custom integrations, carrier minutes or AI usage.
Professional and Agency Command workflows require qualification before payment is enabled. Healthcare calls do not imply clinical advice, emergency response, or an activated patient-record integration.
The signed Windows Desktop installer is available. Advanced Hold, Call Waiting, Transfer and Conference controls remain in final acceptance and are not yet offered as verified live features.
A paid service activation is required. Adding credentials or seeing the service in navigation does not activate it.